Privacy Policy

1. Company Information

• Name: YANAGASE TECH INC. (柳ヶ瀬技研株式会社)
• Address: Sunrise Yanagase 2F, 2-17-3 Hinodemachi, Gifu, Gifu 500-8876, Japan
• Representatives: Kaori Osawa and Tatsunari Sakanoue, Co-Representatives

2. Personal Information We Collect

We collect personal information by fair means, and only to the extent necessary for our business, in the following situations:

• Inquiries through our contact form or by email (name, company name, contact details, the content of your inquiry, etc.)
• Booking and holding online meetings (name, email address, preferred date and time, the topic you wish to discuss, etc.)
• Business dealings such as negotiations, contracts and deliveries (the name, organization and contact details of the person in charge, business card information, etc.)
• Job applications (information in your résumé and work history, etc.)
• Visits to our website (access information such as IP address, browser type and pages viewed)

3. Purposes of Use

We use the personal information we collect only for the following purposes:

• Responding to your inquiries and the communication that follows
• Scheduling and holding online meetings
• Business dealings such as quotations, contracts, provision of services and billing
• Information about our services and events (only for those who wish to receive it)
• Recruitment screening and contacting applicants
• Keeping records of inquiries and improving our responses and services
• Operating our website securely and dealing with unauthorized access

If we wish to use personal information for any other purpose, we will obtain your consent in advance.

4. Security Measures

To prevent leakage, loss or damage of personal information, we take necessary and appropriate measures, such as limiting who can access it, multi-factor authentication, encryption in transit and at rest, and training for our staff.

5. Outsourcing

We may outsource the handling of personal information to the extent necessary to achieve the purposes of use. In such cases, we conclude contracts including confidentiality obligations and supervise contractors so that the information is managed at a level equal to or higher than our own.

6. Provision to Third Parties

We do not provide personal information to third parties without your consent, except in the following cases:

• When required by law (including requests from public authorities such as the police or courts based on law)
• When it is necessary to protect a person's life, body or property and it is difficult to obtain your consent
• Other cases permitted under the Act on the Protection of Personal Information

7. Use of Cloud Services Provided by a Foreign Company

We use Google Workspace (Gmail, Google Sheets, Apps Script, Google Calendar, Google Meet, etc.), provided by Google LLC (United States), for email, our contact form, and booking and holding online meetings. The personal information we receive is stored on Google's servers, including servers located outside Japan.

We use these services after confirming that Google does not handle this personal information under its contract with us. We also understand the personal information protection system of the United States and take the security measures described in Section 4.

8. Cookies and External Services

Our website uses the following external services. To display content and provide features, access information may be sent to these services and cookies may be used. You can disable cookies in your browser settings, but some features, such as the contact form and meeting booking, may then not work.

• Google Workspace (contact form, meeting booking, Google Meet)
• Google Maps (map of our location), Google Fonts (text display)
• Cloudflare (website delivery and protection, including Turnstile, which prevents abusive submissions of our contact form)

9. Handling of Individual Numbers (My Number)

We use the Individual Numbers (My Number) of our employees and their families, and of business partners to whom we pay fees, only for procedures required by law, such as preparing withholding tax slips and payment records and filing social insurance and employment insurance notifications. We comply with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures and the related guidelines for businesses, and limit the staff who handle this information. When we outsource these procedures, we supervise the contractor appropriately.

10. Requests for Disclosure, Correction, Suspension of Use, etc.

When you or your representative request notification of the purposes of use, disclosure, correction, addition or deletion, suspension of use or erasure, suspension of provision to third parties, or disclosure of records of provision to third parties regarding retained personal data, we will respond without delay after confirming your identity. However, we may decline all or part of a request in the following cases, and will tell you the reason:

• When there is a risk of harming the life, body, property or other rights and interests of you or a third party
• When there is a risk of seriously hindering the proper conduct of our business
• When responding would violate laws or regulations

If you do not cooperate with the identity verification procedure, we may stop handling your request.

11. Contact

Questions, opinions and complaints about our handling of personal information, as well as the requests described in the previous section, are accepted at the following contact point.

YANAGASE TECH INC. Personal Information Inquiries
Contact form (please mention “personal information” in your message)

12. Compliance and Revisions to This Policy

We comply with the Act on the Protection of Personal Information and other laws, regulations and guidelines. We may revise this policy in response to changes in laws or in our business. Any changes will be published on this page.

This English version is a translation. If there is any discrepancy, the Japanese version prevails.